2024 Agricultural Insurance Corporation Client Survey

Purpose:  The purpose of this survey is to identify the level of satisfaction with the services offered by The Prince Edward Island Agricultural Insurance Corporation (P.E.I.AIC).

The survey will help us understand current satisfaction levels and guide our plan to achieve our priority of quality client servicesThe target population of the survey is clients of P.E.I.AIC and other producers located in Prince Edward Island who currently are not P.E.I.AIC clients. 

If you do not feel comfortable answering any of the questions, you can leave your response blank. 

Time: The survey will take approximately 15 minutes of your time. If at any moment you do not wish to continue, you can end the survey and withdraw your submission.

How the results will be used by P.E.I.AIC: The results will be used by P.E.I.AIC to monitor client satisfaction. A goal of the P.E.I.AIC is to increase client satisfaction and improve the delivery of quality and efficient client services that meet the demands of our current and future clients. The results of this survey will be used as a baseline measure of client satisfaction.  Future survey results will be compared to this survey.

Accessibility: If you would prefer to complete a paper version of this survey, please email ehrichmond@gov.pe.ca or call 902-303-8753. You can ask to be mailed a hard copy survey, with a postage-paid return envelope. If you would prefer to complete this survey over the phone, please call 902-303-8753 to get in touch with Elsie Richmond, the Survey Administrator.

Prize Draw: If you complete this survey and provide contact information, you will be entered to win 1 of 4 Tim Horton’s gift cards valued at $15.00 each.

Privacy: Personal information on this form is collected by The Farm Business Risk Management Division of the Department of Agriculture and Land under the authority of Section 31(c) of The Freedom of Information and Protection of Privacy Act and will be used for the purposes of measuring client satisfaction with program design and delivery. You will not be asked to provide your name or contact information when completing the survey and your IP address will not be collected. If you choose to enter the prize draw, your name and contact information will not be connected to your survey responses.  For more information on the collection, use or disclosure of this information, contact Elsie Richmond at ehrichmond@gov.pe.ca. You are not required to answer all questions. 

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